The Study of Productivity-Quality Relationship in a Small Manufacturing Enterprise

Abstract

The small scale enterprises (SSE) involved in manufacturing are facing critical problems for marketing their products consistently. As the SSE is not having huge financial backup, they are helpless when unable to get repetitive order. Causes relating to this problem arc mostly either due to quality or productivity of the SSE. The product sales can only be continuous if the manufactured product is meeting the desired level of standard and quantity of the customer’s requirement. In this paper, effort has been made to analyse the problems in the context of Productivity-Quality relationship by applying lean tools in a small manufacturing unit. A mathematical model has been developed based on ranks of productivity and quality, which has been validated, by statistical test and requisite graphical presentation drawn for it as well. This shows if the quality of the product is increased, number of complaints is less and the productivity will increase automatically. This has been proved in this case study analysis under the assumption that whatever being produced is sold, there is a huge demand for the SSE products as well.