PARASURAMAN, N. R. Alchemy of a Leader. SDMIMD Journal of Management, [S. l.], v. 1, n. 1, p. 72–73, 2010. DOI: 10.18311/sdmimd/2010/2802. Disponível em: http://www.informaticsjournals.com/index.php/sdmimd/article/view/2802. Acesso em: 28 apr. 2024.