Employee Engagement; Tool of Talent Retention: Study of a Pharmaceutical Company


Affiliations

  • Pune University, Vignana Jyothi Institute of Management, Hyderabad, India
  • SKN College of Engineering, Department of Management Studies, Pune, India
  • VJIM, PGDM, Hyderabad, India

Abstract

Research article is a study of employee engagement at a pharma company located in Hyderabad. The main focus of this study is to understand the factors which influence employee engagement and to find the level of employees engaged at this pharma company located in Hyderabad. Research indicates that companies whose level of engaged employees are higher have less attrition rate than other companies and also is marked higher in productivity and customer satisfaction, so this proves that result of employee engagement are impacting the result in bottom line. For the purpose of the study a questionnaire was prepared based on understanding various aspects of company, relationship with the manager and the job. The questionnaire was checked for validation and reliability and responses were collected from employees who are working at a division on this pharma company in Hyderabad. The data analysis of the responses has resulted in some findings on gender & flexible policies, experienced employees & interaction, experienced employees & appreciation and level of engaged employees. If it is not taken care on time such issues can lead to high attrition rate in company. Happy employees keep customers happy. Pharmaceutical sector being a sector of critical talent, the retention of talent is a huge responsibility for HR. To improve the engagement among the employees, based on findings some of the engagement activities like opportunities to share feedback on manager, acknowledge employee contribution on real time basis, paternity leave policy were suggested in the study to retain employees.

Keywords

Employee engagement, Retention, Flexible work policy, Talent management, Engagement levels

Subject Discipline

Operations /production management

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