Parshuram, H. and Oswal, S. (2017) “Application of TQM in Resolving e-Commerce Challenges”, DHARANA - Bhavan’s International Journal of Business, 8(1), pp. 22–27. Available at: http://www.informaticsjournals.com/index.php/dbijb/article/view/16102 (Accessed: 1 May 2024).