DHARANA - Bhavan's International Journal of Business

Assessment of Reliability and Validity of Perceived Credibility of Corporate Blogs


Affiliations

  • Marshall University-WV, United States
  • Southeastern Louisiana University, United States
  • Bhavan-Marshall MBA Program, India

Abstract

Recent years have experienced an exponential growth in the use of weblogs as a marketing tool. With this surge in blogs used as marketing tools, the question remains: how credible are blogs as a source of consumer information? How do consumers perceive the credibility of blogs from different sources when making purchase decisions and product evaluations? The primary objective of the present study is to assess validity and reliability of a set of Semantic Differential scales purported to measure perceived credibility of blogs posted by corporations. Confirmatory factor analysis via LISREL8.5 package was used to obtain appropriate statistics for convergent validity, Discriminant validity, and composite reliability. In general, the scales used to measure the two hypothesized factors (source credibility and content credibility) for each type of blog achieved a satisfactory level of construct validity.

Keywords

Semantic Differential Scales. Discriminant Validity, Composite Reliability.

Subject Discipline

Financial Management

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