Competency Based e-Learning Systems: An Analytical Study of Select Corporate Enterprises in Bangalore


Affiliations

  • M. P. Birla Institute of Management, India

Abstract

Competency is most important nerve center for organizational functions to link to the overall performance. It aligns strategies with priorities of the organization. Corporate e-learning systems can become more successful only if, when it becomes a self-initiated program by each individual at workplace. Today’s organizations are incorporating such a competency based approaches in order to be more successful to utilize the human capability at its maximum level. When these (CbceL) tools are used, it provides an opportunity for employees to document and demonstrate their target achievements at work place. The question arises what exactly is Cbcel. It is defined as follows “Competency based corporate e-learning system is a human resource tool, which enables the corporate enterprise to map employee/team performance gap analysis and to appropriately address through learner centric e-learning courses and develop employees for the betterment of business results at a reduced cost across geographical locations”.

Full Text:

References

Books

Garrot,Bob. (2000). The Learning Organization: Developing Democracy at work. Replika Press Pvt. Ltd.,Kundali India. 1-5, 51-59.

Rosenberg, M. J. (2001). E-Learning: Strategies for delivering knowledge in the digital age. New York: McGraw-Hill. 28

Rosenberg, M. J. (2001). E-Learning: Strategies for delivering knowledge in the digital age. New York: McGraw-Hill. 30-33.

Senge, Peter M. (1990).The Fifth Discipline: The Art and Practice of Learning Organization.

Shermon, Ganesh (2005). Competency based HRM – A strategic Resource for Competency Mapping, assessment and development Centers Tata McGrawHill Publishing Company Limited. 11-13.

Silica, Miguel-Angel, Naeve Ambjörn. (2006). Competencies and organizational Learning: A conceptual Framework. Comptencies in Organisational E-learning concepts and tools. Information Science publishing (Idea group Inc), Hershey, USA. 18.

Journals

The following journals materials have influenced profoundly the line of thinking on which our research investigation is based:

Adams, J. and G. Morgan. “Second Generation ”E-Learning: Characteristics and Design Principles for Supporting Management Soft-Skills Development. ”International Journal on E-Learning, (forthcoming) Retrieved on 6th September 2012. (6:14).

Albert, Dietrich (2008). Modeling competencies for supporting work-integrated learning. Knowledge Management in knowledge work. Journal of Knowledge management. 21(6). 31-37. and Strategic Knowledge Management. European Journal of open, Distance and E-learning. 67. 1-8.

Ashton, Chris. (1996). Case Study – How competencies Boost Performance. Management Development Review. 9 (3). 14-19.

Aslam, Danial Hassan., Javaid, Tasawar, Tanveer, Asif, Khan, Mannan., Shabbir, Farooq. (2011). A Journey From Individual To Organisational Learning. (Exploring the linking bridge: Team Learning). International Journal of Academic Research. 3(3). 732-745.

Bantam Doubleday Dell Publishing Group, Inc. 139-269.

BPO workers: A Qualitative Study. Communications of IIMA. 5(2). 11-24.

Brown, Kenneth G. (2005). A Field Study of Employee e-Learning Activity and Outcomes. (2005). A Human Resource Development Quarterly. 16 (4). 465-480.

Cho, Eunsoon. (n.d.). Development of competency based e-learning system: A case analysis of Korean IT Business. Retrieved on 30th July 2012 (7:59).

Cohen B. Eli., Nycz, Malgozata. (2006). Learning Objects and e-Learning: An informing Science Perspective. Interdisciplinary Journal of Knowledge and Learning Objects. 2. 23-34.

Conference Board of Canada. Retrieved on 26th July 2012 (3:32).

Considerations. Journal of workplace e-learning. 17 (5/6). 304-317.

Costello R., Mundy D. P. (2009). The Adaptive Intelligent Personalized Learning Environment. IEEE Computer Society. 38. 606-610.

David W. S. Tai., Zhang Ren-Cheng., Chang Sheng Hung., Chen, Chin-Pin., Chen, Jia-Ling. (2012) A Meta-Analytic path Analysis of e-Learning Acceptance Model. International Journal of Social and Human sciences. 6. 439-442.

David, Oye, Salleh, Mazleena., Iahad, Noor Minshah. (2012) The impact of e-learning in work place. Internationl Aran Journal of e-technology. 2(4). 203-209.

De Carolis, Donna Marie (2003). Competencies and Imitability in the Pharmaceutical Industry: An Analysis of their Relationship with Firm Performance. Journal of Management. 29(1). 27–50.

DeRouin, Renée E., Fritzsche, Barbara A., Salas, Eduardo. (2004). Optimising e-learning: Research based Guidelines for learner controlled Training. Human Resource Management Weiley Periodicals Inc. 43(2/3). 147-162.

DeRouin, Renée E., Fritzsche, Barbara A., Salas, Eduardo. (2005). E-learning in organizations. Sage Management Journal. 31(6). 920-940.

Dibakanaka, Anothai. Hiranburana, Kulaporn. (2012) Developing an e-Learning Competency-Based English Course Module for Chief Flight Attendants. International Journal of Scientific and Research Publications. 2(8). 1-14.

Digital Competence.European Commission Joint Research Center Institute for Prospective Technological Studies. Retrieve on 17th October, 2012. (6:36)

Dr. Nagarajan P., Dr. Jiji, Wiselin G., (2010). Online Educational System (e-Learning). International Journal of u- and e-Service, Science and Technology. 3(4). 37-48.

E-Learning for the work place, Creating Canada’s Lifelong Learners. (n.d.). The E-learning: emerging uses, empirical results and future directions. International Journal of Training and development. 7(4). 425-258.

Emmendorfer, Janet. (n.d.) Yes you can teach soft skills through-learning. Retrieved on 22nd July 2012 (4:02).

Ennis R. Michelle. (2008). The competency Models: role of employment training and administration. Retrived on 15th September.

European Parliament and the Council (2006). Recommendation of the European Parliament and of the Council of 18 December 2006 on key competences for lifelong learning. Official Journal of the EuropeanUnion, L394/310. (Original not seen).

Fenwick, Tara. (2008). Understanding Relations of Individual–Collective Learning in Work: A Review of Research. Journal of Management Learning. 39(3). 227–243.

Fraganidis, Fotis, Mentzas Greogoris. (2007). Ontology based Competency for management for Corporate e-Learning. Competencies in Organizational e-Learning concepts and tools. Information Science publishing (Idea group Inc), Hershey, USA. 319-322.

Garavan, T. and McGuire, D. (2001): "Competencies & Workplace Learning: Some Reflections on the Rhetoric and the Reality", Journal of Workplace Learning, 13(4). 144-164.

Garavan, Thomas N. Morley Michael, Gunnigle, Patrick, McGuire David, (2002). Human resource development and workplace learning: emerging theoretical perspectives and organisational practices. Journal of European Industrial Training, 26(4), 60–71. (From Abstract).

Gomberg, Eric, Derryberry, Anne (1998). Performance Improvement Environments. Learning without Limits. 2. 16-24.

Harun, Mohd Hishamuddin (2002). Integrating e-learning into the work place. Journal of Internet and Higher Education. 4. 301-310.

Heller, J., Steiner, C., Hockemeyer, C. and Albert, D. (2006). Competence-Based Knowledge Structures for Personalized Learning. International Journal on E-Learning, 5(1), 75-88. (From abstract).

Hockemeyer, Cord, Conlan, Owen, Wade, Vincent, Albert, Dietrich (2003). Applying Competence Prerequisite Structures for e-Learning and Skill Management. Journal of Universal Computer Science. 9(12). 1428-1436.

Individual-and Team-Level Relationships. Journal of Group and Organization Management. 33(6). 657-684.

Khan, Badrul H.,Joshi, Vinod (2006). E-Learning Who, What and How? Journal of creative communication. 1(1). 61-74.

Knowledge Economy and Corporate e-Learning: Current and Upcoming developments in US market (2001). Retrieved on 21 September 2012.

Kober, Rob., Specht, Marcus. (2006). Ten Competence: Life-long Competence Development and Learning. Information Science publishing (Idea group Inc), Hershey, USA. 234-249.

Kumar, Phuldeep, Gulla, Umesh (2011). Corporate e-Learning: Possibilities, Promises, and Realities. DESIDOC Journal of Library and Information Technology. 31(3). 1-30.

Ley, Tobias, Ulbrich, Armin (2002). Achieving benefits through integrating e-Learning Li-AnHo, Tsung-Hsien Kuo, Binshan Lin. (2010). Influence of online learning skills in cyberspace. Internet Research. 20 (1). 55–71. (From abstract).

Lynne, Rabak, Martha, Cleveland-Innes. (2006). Acceptance and Resistance to Corporate e-Learning: A Case from the Retail Sector. Journal of Distance education. 21(2). 115-134.

Manochehr, Naser-Nick. (n.d) The Influence of Learning Styles on Learners in e-Learning Environments: An Empirical Study. Retrieved on 20th July 2012 (4:34).

Mayes. Terry (n.d.). JISC e-Learning Models Desk Study. Mungania, Penina. (2003). The Seven e-Learning barriers facing employees. A Research Report.Retrieved on 22nd July 2012 (2:34).

Newton, Diane Ellis, Allan (2005). Effective Implementation of e-Learning: a case study of the Australian Army. Journal of Workplace e-Learning. 17 (5/6). 385-397.

Pentazis, Cynthia (2002). Maximizing e-Learning to train the 21st Century workforce. Journal of Public Personnel Mangement. 31 (1). 21-26.

Rita Mangione, Giuseppina, Orciuoli, Francesco, Anna, Saverio Salerno (2009). Competency in e-Learning systems: a possible approach,. Journal of e-Learning and knowledge Society. 5(3). 69-77.

Senge, Peter M. (1990). The Fifth Discipline: The Art and Practice of Learning Organization.

Servage, Laura. (2005). Strategizing for workplace e-Learning: some critical

Shermon, Ganesh (2005). Competency based HRM–A strategic Resource for Competency Mapping, assessment and development Centers. Tata McGraw-Hill Publishing Company Limited. 11-13.

Shermon, Ganesh (2005). Competency based HRM–A strategic Resource for Competency Mapping, assessment and development Centers. Tata McGrawHill Publishing Company Limited. 43-44.

Sluijsmans, Dominique M. A., Prins, Frans J., Martens, Rob. L. (2006). The design of Competency Based Performance Assessment in e-Learning. Journal of Learning Environments Research. 9(1). 45-66. (from abstract).

Smith, Theodre C. (2005). Fifty one competencies for online learning. Journal of educators online. 2(2) 1-18.

Starcic, Andreja Istenic. (2012). Competence Management System Design in International Multicultural Environment: Registration, Transfer, Recognition and Transparency. British Journal of education technology. 48(4). 108-112. (from Abstract)

Subramanian, Ramesh. (2005a). Soft-skills Training and Cultural Sensitization of Indian Subramanian, Ramesh. (2005b). Soft-skills Training and Cultural Sensitization of Indian Training and Developing Employees. (n.d.). Journal of Applied Human Resource Management. Retrieved on 28th September 2012 (4:18). From http://www.sagepub.com/upm-data/26858_7.pdf .

Tyler, Keith–Smith. (2005). The Workplace e-Learner: Designing and delivering e-Learning into the workplace. Retrieved on 22nd July 2012 (6:35).

Vaughan, Kirsty, MacVicar, Anna (2004). Employee’s pre implementation attitudes and perceptions to e-Learning: A banking case study analysis. Journal of European Industrial Training. 28(5). 400-413.

Vongchavalitkul, Busaya, Singh Parbudyal, Neal, Judi A., Morris, Michael. (2005). An Exploratory Study on the Effects of Learning Organization Characteristics on Internet Usage. Journal of Group and Organization Management. 30. 398-420.

Wagner Ellen D. (n.d.). Competency-Based Learning: A cognitive strategy for effective e-Learning. Learning without limits. 3. 9-19.

Waight, Consuelo L., Stewart, L. Barbara. (2005). Ivaluing the adult Learner in e-Learning: parta of a conceptual Model for corporate setting. Journal of work place learning. 17(5/6). 337-345.

Waight, Consuelo L., Stewart, L. Barbara. (2005). I valuing the adult Lear in e-Learning: part II Insights from four companies. Journal of work place learning. 17(5/6). 398-414.

Wang, M., Ran, W., Liao, J., and Yang, S. J. H. (2010). A Performance-Oriented Approach to e-Learning in the Workplace. Educational Technology and Society, 13 (4), 167–179.

Wan-Tzu, Wong., Neng-Tang Huang. (2011). The effect of e-Learning Technology using acceptance and e-Learning System Service Quality on organizational Learning Based on user perceptions. International Journal of Businessand information. 6(2). 205-225.

Welsh, Elizabeth T., Wanberg, Connie R. Brown, Kenneth G. Simmering, Marcia J. (2003).

William R. Hersh, Bhupatiraju, Ravi Teja Greene Peter S., Valerie Smothers, Cohen, Cheryl. (2006). Adopting e-Learning Standards in Health Care: Competency-based Learning in the Medical Informatics Domain. AMIA Annu Symp Proc. 334-336.

Xini, Giota., Petropoulos, Kostas. (2004.). Desingning Comepteny based e-Learning Initiatives. Electronic Journal of e-Learning. 2(1). 227-236.

Young, Tae Han., Williams J Kevin. (2008). Multilevel Investigation of Adaptive Performance. Web links used

The websites have been referred for and have influenced the line of thinking:

www.worldinternetcenter.com/Publications/eLearning. pdf

http://www.learningtechnologies.co.uk/magazine/ article.full.cf m?articleid=6&issued=7&section=1

http://derekstockley.com.au/elearning-definition.html

http://www.learningcircuits.org/glossary.html

www.enpc.fr/enseignements/Legait/projet/MQTM2003/G8/definition.htm

www.nga.org/center/divisions/1,118c_ISSUE_ BRIEF^D_2128,00.html

http://www.cipd.co.uk/NR/rdonlyres/6CA182B5-EEC84F39-AF16-6B24601C9DF4/0/incllearn4all.pd

http:/www.newmindsets.com/resources/2ndGenELearning.pdf

http://www.ous.edu/sites/default/files/dept/hr/files/defining_comp.pdf

http://nces.ed.gov/pubs2002/2002159.pdf

http://www.unep.org/vacancies/PDF/competencies.pdf

http://www.careeronestop.org/competencymodel/ info_documents/OPDRLiteratureReview.pdf

From http://www.sagepub.com/upm-data/26858_7.pdf

http://www.infed.org/thinkers/et-knowl.htm

http://www.simplypsychology.org/carl-rogers.html

http://www.infed.org/thinkers/et-knowl.htm

http://www.qotfc.edu.au/resource/index.html?page=65376

http://www.businessballs.com/kirkpatricklearningevaluationmodel.htm

http://www.businessballs.com/kolblearningstyles.htm

http://www.utsweb.net/Instructional%20Design%20 Resources/GagneStyle.pdf

http://www.businessballs.com/vaklearningstylestest.htm

http://www.adityabirla.com/careers/elearning.asp

http://www.cisco.com/web/learning/le31/le46/learning_customer_e-learning_connection_tool_ launch.html

http://www304.ibm.com/jct03001c/services/learning/ ites.wss/in/en?pageType=page&c=a0000940

http://h30440.www3.hp.com/learningcenter/

http://elearning.tvm.tcs.co.in/

http://www.capgemini.com/about/our_people/learning_development/overview/

http://knowledgeacademy.kpmg.it/ilearn/en/learner/jsp/login.jsp?site=clienti

http://www.nestlenutrition-institute.org/resources/e-learning/Pages/Default.aspx.

http://www.accenture.com/Microsites/india-graduatessite/Pages/training-development.aspx

http://isites.harvard.edu/fs/docs/icb.topic608877.files/Class%20Three%20Reading/CLC_The_Use_of_Competencies_in_Performance_Management_ Programs.pdf

http://www.leadershipcoach.us/competency.html

http://www.qou.edu/arabic/researchProgram/ eLearningResearchs/assessingOrganizational.pdf

http://www.tanz.ac.nz/pdf/the_workplace_elearner_wace.pdf

http://www.findlearning.com/learn/ls.nsf/rlookup/sixsteps?open

http://www.epic.co.ck/wp_organisational_ benefits_2010.pdf

http://www.ddiworld.com/DDIWorld/media/trend-research/state-of-e-learning_es_ddi.pdf?ext=.pdf

http://www.iglean.co.uk/blog/docs/LearningStylesELearningEnvironments.pdf

http://ssrn.com/abstract=1593808

http://www.academia.edu/1353646/The_7_ELearning_ Barriers_facing_Employees_-_Penina_Mungania_2003


Refbacks

  • There are currently no refbacks.